SynTrack Courier · Sell & Deliver
Every parcel tracked. Every dirham of COD accounted.
SynTrack Courier runs last-mile operations in the UAE and GCC: booking, sorting, driver runs, proof of delivery and the COD money-trail — from client pickup to client settlement, on one system.
What it does
Built for the last mile — where promises are kept or broken.
Booking & labels
Parcels booked in seconds — walk-in, client portal or bulk import — with barcoded labels.
Tracking numbers
Every parcel traceable by milestone: booked, at hub, out for delivery, delivered.
Hub & sorting
Scan in, scan out. Parcels sorted to routes and zones without guesswork.
Driver app
Run sheets, navigation order, POD capture and COD collection on Android.
Proof of delivery
Signature and receiver name at the door — attached to the parcel record.
COD without leaks
Collected per parcel, reconciled per driver, settled per client. Every dirham.
Zones & rate cards
Per-client pricing by weight, zone and service level — billing runs itself.
Exception control
Failed, refused and rescheduled parcels surface in one queue with reasons.
Returns to sender
Undeliverable parcels flow back through the hub with full history.
Live operations board
Every driver, every parcel, every exception — one screen for dispatch.
Client invoicing
Rate-card invoices and COD statements generated automatically, VAT-ready.
Performance analytics
On-time %, first-attempt success, COD aging — by driver, zone and client.
The full list
Every capability, spelled out.
Booking & intake
- Walk-in and account bookings
- Bulk import from clients
- Barcode label printing
- Pickup request scheduling
- Service levels (same-day / next-day)
- Parcel dimensions & weight capture
Hub operations
- Scan-in / scan-out at hub
- Route & zone sorting
- Manifest per driver
- Inter-branch transfers
- Missort detection
- Hub inventory of parcels
Delivery
- Driver run sheets in sequence
- POD with signature & receiver
- Failed attempt reasons
- Auto-reschedule rules
- Return-to-sender flow
- Live GPS status
Money
- COD per parcel
- Driver day-end reconciliation
- Client COD settlements
- Rate cards by zone & weight
- Automatic invoicing
- VAT-ready billing
Clients
- Client accounts & contracts
- Tracking links for customers
- Client-wise performance reports
- Claims & complaints log
- Statement of account
- Credit control
Technology
- Android driver app
- Offline-capable scanning
- One database with finance
- Role-based access
- Arabic & English
- Scales across branches
The workflow
Booked to settled — the parcel lifecycle.
Industries we serve
Wherever a parcel and a promise travel together.
E-commerce Delivery
High parcel volumes, COD-heavy, first-attempt success is margin.
Express Couriers
Same-day and next-day promises that need live visibility.
Document Couriers
Banks, clinics and legal runs with strict chain of custody.
Fragile & High-Value
Electronics and valuables where POD ends disputes.
Pharmacy Delivery
Medicine runs with temperature and time sensitivity.
3PL Last Mile
Delivering for multiple clients with separate rate cards.
Not sure which fits?
Courier moves parcels. These are its neighbours.
Questions
Courier management — FAQs.
What is courier management software?
Courier management software runs parcel operations end to end: booking, labelling, sorting, driver assignment, live tracking, proof of delivery and cash-on-delivery settlement. SynTrack Courier is built for courier and last-mile companies in the UAE and GCC.
Does it support cash on delivery (COD)?
Yes. COD amounts are tracked per parcel, collected in the driver app, reconciled per driver at day end, and settled to each client with a statement — the part of courier work where money usually leaks.
Can customers track their parcels?
Yes. Every parcel gets a tracking number with live status milestones — booked, picked up, at hub, out for delivery, delivered — shareable with senders and receivers.
How are failed deliveries handled?
Failed attempts are logged with reasons, automatically rescheduled or returned to sender per your rules, and visible in exception dashboards so nothing sits forgotten in a van.
Does it work for client billing?
Yes. Per-client rate cards by weight, zone and service level generate invoices automatically, with COD settlements and VAT handled in SynTrack finance.
Get started
Run tomorrow's parcels on SynTrack.
A 30-minute demo on your real operation: book, sort, deliver, collect COD, settle. Watch the money trail stay unbroken.
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