Dubai · our home ground

SynTrack was built on Dubai’s trade. Literally.

Synergia Soft is headquartered in Oud Metha, and every SynTrack module was hardened on this city’s realities: Deira counters selling on credit and post-dated cheques, Al Quoz warehouses picking by bin, vans invoicing offline in basement loading docks, and Jebel Ali containers whose clearing bill decides the margin.

Below is how the actual products map to the actual city — not "ERP" in the abstract.

HQ
Oud Metha — the team that builds SynTrack
21 steps
the van sales day, login to day-close
FEFO
bin-level WMS in Al Quoz & DIP
PDC
post-dated cheques, native in finance

Products, mapped to the city

Where each SynTrack product earns its keep in Dubai.

VAN

Van Sales — Deira to DIP routes

Drivers sell, print FTA tax invoices and collect at the door — offline in basements and industrial areas, synced when signal returns. Day-close in minutes per van.

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POS

Counter Sales — trade counters & showrooms

Barcode-fast billing for Deira and Dragon Mart-style wholesale: customer price tiers, credit limits checked live, and PDC-heavy account customers handled properly.

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WMS

Warehouse — Al Quoz & DIP

Bin locations, scan-verified picking and FEFO rotation for the sheds where Dubai actually stores its goods. The van-loading handshake ends morning disputes.

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FRT

Freight & landed cost — Jebel Ali

Job files with milestones and customs papers, and landed cost allocated from container to item — so the clearing bill lands in your item cost, not your surprise column.

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FIN

Accounting — FTA formats & PDCs

Tax invoices and credit notes in FTA format, Arabic and English, VAT return built from the documents, and post-dated cheque registers with maturity calendars.

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FLT

Fleet & Transport — Salik-aware

Live GPS through your provider, driver behaviour scores, and Salik, fuel and fines charged to the trip they belong to.

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How we deliver

How a Dubai implementation runs.

WEEK 1

Discovery on your floor

We walk your Al Quoz warehouse and ride a Deira route before writing a single requirement.

WEEKS 2–4

Configure & migrate

Items, customers, balances and open PDCs loaded and reconciled while your team keeps trading.

WEEK 5

Train by role

Drivers on the van app, storekeepers on scanners, accountants on VAT returns — at your premises, repeated until it sticks.

GO-LIVE

Parallel run, then switch

Old and new side by side until stock, cash and balances match. Then Dubai runs on SynTrack.

Questions

SynTrack in Dubai — FAQs.

Which SynTrack products do Dubai businesses usually start with?

Most start with Van Sales plus Inventory, or Counter Sales plus Accounting for trade-counter businesses. Modules share one database, so WMS, Fleet or Freight switch on later without re-implementation.

Does the van sales app really work in Al Quoz basements?

Yes — offline-first is the core design: the 21-step route day (load, sell, invoice, collect, return, day-close) runs entirely on the device and syncs when coverage returns.

Can SynTrack handle Deira-style credit and PDCs?

Yes. Credit limits and overdue status are checked at the counter and on the van before selling, and post-dated cheques have their own registers with maturity tracking — GCC trade reality, built in.

How does Jebel Ali landed cost work?

Freight, customs and transport charges on a shipment are allocated across its items automatically, so item cost and margin are true — before you price the next sale.

Can we visit your Dubai office before deciding?

Please do — Office 308, Business Venue Building, Oud Metha. Bring your messiest report; seeing SynTrack with the team that builds it beats any brochure.

Get started

Talk to the team across town.

A 30-minute session at our Oud Metha office or yours: a live van route, a counter bill with a credit check, and the VAT report they both land in.

Request a Demo

Our team replies within one business day. No spam, ever.